SERVICES, INC. (SFS) recognizes the importance of protecting the privacy of all
information provided by users of our web sites, registrants for our online software
service, recipients of our email newsletters and software downloads, and all other
customers of our products and services. This policy was created with a fundamental
respect for our customers’ right to privacy and to guide our relationships
with our customers. This Privacy Statement discloses the privacy practices for
all products and services owned by SFS.
visitor to our web page, our web server automatically recognizes only the visitor's
The information we collect is used for internal
purposes only to improve the content of our web page, and to assist us in the
improvement of our products and services. Information collected at this website
is not shared with other organizations for commercial purposes.
When visiting us during trade
shows and other in-person events, participating in our webcasts or signing up
for certain selected services, users might be asked, or required, to give their
contact information (such as name, email address, mailing address and phone number).
For internal purposes, we use this information to communicate with users and provide
requested services, and, for our website visitors, to provide a more personalized
experience on our sites. We also may collect demographic information (such as
job title, company information, and professional certification). We use aggregate
demographic information about our audience to improve our service, and for marketing
When subscribing to our email newsletters, we ask for contact information (such as
name, email address and, occasionally, additional information). We use this information
in the same manner as we use contact information in the registration process described
above. Recipients of our newsletters can unsubscribe using the instructions listed
at the end of the email newsletter.
From time to time, we invite our clients and website users to participate
in a survey. Participation in these surveys is completely voluntary and the website
user or other customer therefore has a choice whether to disclose requested contact
information (such as name and mailing address) and demographic information (such
as zip code or job title). In addition to the other uses set forth in this policy,
contact information collected in connection with surveys is used to notify prize
winners, and to monitor or improve the use of, and satisfaction with, the website
or other SFS products and services. Information collected in each survey is held
for restricted and confidential internal use only.
Features are in place on our website where clients and users
can submit information to us, such as our feedback and inquiry forms. Where such
submissions include requests for service, support or information, we will forward
them to the appropriate employee to respond to the specific request. In addition,
we may retain emails and other information sent to us for our internal administrative
purposes, and to help us to serve customers better. Upon request, we provide website
visitors with access to all information [including proprietary information] that
we maintain about them, including: financial information, unique identifier information
(e.g., customer number or password), transaction information, and contact information.
Customers may prevent their information from being used for purposes other than
those for which it was originally collected by calling us at the number provided
below, emailing us at the address below, writing us at the address below.
In order to best serve our clients, we may send updates via
email that contain important information about our products and services, or we
may send new members a welcoming message, and verify password and username for
our online password-protected areas. We may also communicate with a customer to
provide requested services and for account-related issues via email, phone or
regular mail. In addition to such service and product-essential messages, we offer
our customers the option to receive information about our company, related products,
and services. Users can choose not to receive email communications from us by
responding to an email received from SFS with ‘unsubscribe’ in the
We do not set any cookies.
Upon request we offer visitors the ability to
have inaccuracies corrected in their contact information, financial information,
unique identifiers, or transaction information. If your personally identifiable
information changes (such as zip code), or if you no longer desire our products/services,
you can send us an email to .
Reasonable precautions are in place to protect and securely store the personal information of our users, and account data used in the production and delivery of our products and services. We have security
measures in place to protect against the loss, misuse, or alteration of information
collected from our website. Credit card account information is encrypted, safely
transmitted, and securely stored offsite. In addition, access to all of our customers'
information, not just the sensitive information mentioned above, is restricted.
Only employees who need the information to perform a specific job are granted
access to personally identifiable information. The servers on which we store personally
identifiable information are kept in a secure environment.
Our web site may contain links to other sites. SFS is not responsible for the
privacy practices or content of such other sites. We encourage our users to be
aware when they leave our site to read the privacy statements of each web site
to which we may link that may collect personally identifiable information.
From time to time, we may use customer information for
new, unanticipated uses not previously disclosed in our privacy notice. If our
information practices change at some time in the future we will post the policy
changes to our web site to notify you of these changes and provide you with the
ability to opt out of these new uses. If you are concerned about how your information
is used, you should check back at our web site periodically.
questions about this Privacy Statement, or if you feel that this site is not following
its stated information policy, you may contact us at:
Financial Services, Inc.
97 Blakely Road, Suite 107
Colchester, VT 05446